Contact information
We want it to be easy to get help when you need it.
If you have questions before placing an order or need assistance with an existing purchase, please contact the Walksera customer service team.
Customer Care
Email: Walksera@gmail.com
Store Name: Walksera
Website: Walksera.com
You can contact us regarding:
- Product details
- Sizing questions
- Order confirmation
- Payment questions
- Order status
- Shipping information
- Tracking updates
- Address changes
- Returns
- Refunds
- Damaged or incorrect merchandise
Contacting Us About an Order
For faster assistance, please include the following information in your message:
- Order number
- Customer name
- Email address used at checkout
- A clear explanation of your question
If there is a problem with a product you received, photographs may be requested so that we can properly review the situation.
Response Times
Customer service requests are normally reviewed during business days.
Messages submitted on weekends or public holidays may be answered during the following business days.
During major promotions or periods of high order volume, response times may occasionally be longer than usual.